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GET
Get Ticket

Authorizations

Authorization
string
header
required

You can retrieve your API key from your dashboard under Account > Developers.

Path Parameters

shopId
integer
required

The shop ID.

ticketId
string
required

The ticket ID.

Response

200 - application/json
id
string
Example:

"a0ec2492-c627-4b90-a390-6ca955902f27"

shop_id
integer
Example:

1

shop_customer_id
integer
Example:

1

invoice_id
string
Example:

null

subject
string
Example:

"Order question"

status
string
Example:

"open"

closed_at
string
Example:

null

archived_at
string
Example:

null

created_at
string
Example:

"2026-09-20T15:56:24.000000Z"

updated_at
string
Example:

"2026-09-20T15:56:24.000000Z"

messages
array
Example:
customer
object
invoice
string
Example:

null