curl --request POST \
  --url https://api.sellauth.com/v1/customer-dashboard/tickets \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: multipart/form-data' \
  --form invoice_id=9f2b3c4d5e6f7 \
  --form 'subject=Order question' \
  --form 'content=My keys were not delivered.' \
  --form 'images=<string>' \
  --form images.items='@example-file'

import requests

url = "https://api.sellauth.com/v1/customer-dashboard/tickets"

files = { "images.items": ("example-file", open("example-file", "rb")) }
payload = {
    "invoice_id": "9f2b3c4d5e6f7",
    "subject": "Order question",
    "content": "My keys were not delivered.",
    "images": "<string>"
}
headers = {"Authorization": "Bearer <token>"}

response = requests.post(url, data=payload, files=files, headers=headers)

print(response.text)

const form = new FormData();
form.append('invoice_id', '9f2b3c4d5e6f7');
form.append('subject', 'Order question');
form.append('content', 'My keys were not delivered.');
form.append('images', '<string>');
form.append('images.items', '{
  "fileName": "example-file"
}');

const options = {method: 'POST', headers: {Authorization: 'Bearer <token>'}};

options.body = form;

fetch('https://api.sellauth.com/v1/customer-dashboard/tickets', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.sellauth.com/v1/customer-dashboard/tickets",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"invoice_id\"\r\n\r\n9f2b3c4d5e6f7\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\nOrder question\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"content\"\r\n\r\nMy keys were not delivered.\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images\"\r\n\r\n<string>\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images.items\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n{\r\n  \"fileName\": \"example-file\"\r\n}\r\n-----011000010111000001101001--",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: multipart/form-data"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.sellauth.com/v1/customer-dashboard/tickets"

	payload := strings.NewReader("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"invoice_id\"\r\n\r\n9f2b3c4d5e6f7\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\nOrder question\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"content\"\r\n\r\nMy keys were not delivered.\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images\"\r\n\r\n<string>\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images.items\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n{\r\n  \"fileName\": \"example-file\"\r\n}\r\n-----011000010111000001101001--")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.sellauth.com/v1/customer-dashboard/tickets")
  .header("Authorization", "Bearer <token>")
  .body("-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"invoice_id\"\r\n\r\n9f2b3c4d5e6f7\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\nOrder question\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"content\"\r\n\r\nMy keys were not delivered.\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images\"\r\n\r\n<string>\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images.items\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n{\r\n  \"fileName\": \"example-file\"\r\n}\r\n-----011000010111000001101001--")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.sellauth.com/v1/customer-dashboard/tickets")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request.body = "-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"invoice_id\"\r\n\r\n9f2b3c4d5e6f7\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"subject\"\r\n\r\nOrder question\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"content\"\r\n\r\nMy keys were not delivered.\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images\"\r\n\r\n<string>\r\n-----011000010111000001101001\r\nContent-Disposition: form-data; name=\"images.items\"; filename=\"example-file\"\r\nContent-Type: application/octet-stream\r\n\r\n{\r\n  \"fileName\": \"example-file\"\r\n}\r\n-----011000010111000001101001--"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "ticket": {
    "id": "a0ec2492-c627-4b90-a390-6ca955902f27",
    "shop_id": 1,
    "shop_customer_id": 1,
    "invoice_id": 1,
    "subject": "Order question",
    "status": "open",
    "created_at": "2026-07-23T12:00:00.000000Z",
    "updated_at": "2026-07-23T12:00:00.000000Z",
    "closed_at": null,
    "archived_at": null,
    "last_message": null,
    "invoice": {
      "id": 1,
      "unique_id": "9f2b3c4d5e6f7",
      "url": "https://pay.sellauth.com/invoice/9f2b3c4d5e6f7"
    },
    "messages": [
      {
        "id": 1,
        "sender_type": "shop_customer",
        "sender_id": 1,
        "content": "My keys were not delivered.",
        "created_at": "2026-07-23T12:00:00.000000Z",
        "sender": {
          "id": 1,
          "email": "customer@sellauth.test"
        },
        "attachments": []
      }
    ]
  }
}

{
  "message": "Tickets are not enabled for this shop."
}

{
  "message": "Invoice not found"
}

{
  "message": "You already have an active ticket for this invoice.",
  "ticket_id": "a0ec2492-c627-4b90-a390-6ca955902f27"
}

{
  "message": "Image processing is temporarily unavailable. Please try again."
}