Get Ticket
curl --request GET \
--url https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "a0ec2492-c627-4b90-a390-6ca955902f27",
"shop_id": 1,
"shop_customer_id": 1,
"invoice_id": 1,
"subject": "Order question",
"status": "open",
"created_at": "2026-07-23T12:00:00.000000Z",
"updated_at": "2026-07-23T12:00:00.000000Z",
"closed_at": null,
"archived_at": null,
"last_message": null,
"invoice": {
"id": 1,
"unique_id": "9f2b3c4d5e6f7",
"url": "https://pay.sellauth.com/invoice/9f2b3c4d5e6f7"
},
"messages": [
{
"id": 1,
"sender_type": "shop_customer",
"sender_id": 1,
"content": "My keys were not delivered.",
"created_at": "2026-07-23T12:00:00.000000Z",
"sender": {
"id": 1,
"email": "customer@sellauth.test"
},
"attachments": [
{
"id": "6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b",
"url": "https://static.mysellauth.com/storage/ticket_attachments/6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b.webp",
"width": 1280,
"height": 720,
"size": 182034
}
]
}
]
}{
"message": "No query results."
}Tickets
Get Ticket
A single support ticket owned by the authenticated customer, with its full message thread in chronological order.
GET
/
v1
/
customer-dashboard
/
tickets
/
{ticketId}
Get Ticket
curl --request GET \
--url https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.sellauth.com/v1/customer-dashboard/tickets/{ticketId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"id": "a0ec2492-c627-4b90-a390-6ca955902f27",
"shop_id": 1,
"shop_customer_id": 1,
"invoice_id": 1,
"subject": "Order question",
"status": "open",
"created_at": "2026-07-23T12:00:00.000000Z",
"updated_at": "2026-07-23T12:00:00.000000Z",
"closed_at": null,
"archived_at": null,
"last_message": null,
"invoice": {
"id": 1,
"unique_id": "9f2b3c4d5e6f7",
"url": "https://pay.sellauth.com/invoice/9f2b3c4d5e6f7"
},
"messages": [
{
"id": 1,
"sender_type": "shop_customer",
"sender_id": 1,
"content": "My keys were not delivered.",
"created_at": "2026-07-23T12:00:00.000000Z",
"sender": {
"id": 1,
"email": "customer@sellauth.test"
},
"attachments": [
{
"id": "6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b",
"url": "https://static.mysellauth.com/storage/ticket_attachments/6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b.webp",
"width": 1280,
"height": 720,
"size": 182034
}
]
}
]
}{
"message": "No query results."
}Authorizations
Authenticate with a customer token, minted server-to-server with POST /v1/shops/{shopId}/customers/{customerId}/token and sent as a Bearer token. Reseller API keys are rejected with a 403 here.
Path Parameters
The ticket ID.
Response
Example:
"a0ec2492-c627-4b90-a390-6ca955902f27"
Example:
1
Example:
1
Example:
1
Example:
"Order question"
Example:
"open"
Example:
"2026-07-23T12:00:00.000000Z"
Example:
"2026-07-23T12:00:00.000000Z"
Example:
null
Example:
null
Example:
null
Show child attributes
Show child attributes
Show child attributes
Show child attributes
Example:
[
{
"id": 1,
"sender_type": "shop_customer",
"sender_id": 1,
"content": "My keys were not delivered.",
"created_at": "2026-07-23T12:00:00.000000Z",
"sender": {
"id": 1,
"email": "customer@sellauth.test"
},
"attachments": [
{
"id": "6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b",
"url": "https://static.mysellauth.com/storage/ticket_attachments/6d1f0a3e-2b7c-4f1e-9a2d-8c3b4e5f6a7b.webp",
"width": 1280,
"height": 720,
"size": 182034
}
]
}
]