How buyers get there
All four routes land on the same hosted checkout page, at a URL like
https://yourshop.mysellauth.com/checkout/98b3f45d848c5-0000000000003. Buyers can return to that link later, which matters for methods that are not paid instantly.
What the buyer does
1
Enters an email address
Delivery and the receipt are sent here. Typos in this field are a common cause of support tickets.
2
Fills in anything you require
Billing address, coupon code, terms agreement, custom product fields.
3
Picks a payment method
Methods whose minimum or maximum amount does not fit the order total are shown but cannot be selected, with the reason on hover.
4
Pays
Card processors open their own payment form or redirect the buyer. Crypto shows an address and an amount to send. Wallets and custom methods show instructions instead, and the buyer sends the money themselves.
5
Gets the goods
Once the payment is confirmed, serials, files and dynamic products are delivered automatically and the invoice completes. Service and physical products wait for you to fulfill them.
Configuring the page
All of these live in your shop settings, linked per section below.Checkout
The last two settings add the consent step some distance-selling rules describe for digital content: the buyer asks for immediate delivery and acknowledges what that means for a right of withdrawal. Whether your shop needs them is for you and your advisor to decide. The consent text links to your Right of Withdrawal page once it is live.
Completed page
Once an order is paid, each delivered item expands to show up to four blocks: Instructions, Downloadable Files, Deliverables and the Thank You Message. A block with nothing in it is skipped, so a product that only has instructions still shows a single clean block. Under Block Order in checkout settings, drag the four into the order you want. It applies to every product in the shop. The usual reason to change it is putting the keys or serials first, so a returning buyer who already knows how to redeem them does not have to scroll past your instructions every time.Invoices and tax
Legal pages
Terms of Service, Privacy Policy, Refund Policy and the other legal page types are edited under Legal Pages, and every published page is linked from the checkout footer. See Legal Pages.Fees, discounts and totals
Each payment method can add a percentage fee, a fixed fee, or a discount on either. The adjustment applies to the order total and is shown to the buyer before they pay, which makes it a practical way to steer buyers toward the methods that cost you least. See shared method settings.Invoice statuses
Every checkout produces an invoice, and its status shows where both the payment and the delivery stand. The dashboard, the invoice PDF and the API all call this record an invoice. You will also see it called an order in places, including the emails buyers receive. They are the same thing.
Invoices you complete by hand are labelled Manually Completed or Manually Partially Completed, which keeps them distinguishable from payments confirmed by a processor.
Within an invoice, each payment attempt has its own status of Pending, Completed or Failed. A buyer who fails twice before succeeding leaves three attempts against one completed invoice.
Next steps
Supported payment methods
Everything you can put on the checkout page.
Refunds
Reversing an invoice and handling chargebacks.