Limits apply when you add something
A limit is checked at the moment you create a new entry. Products, coupons and rules that already exist are never counted against you after the fact. If you are at the limit, the create action is refused with a message naming the limit, and everything you already have keeps working.Nothing is deleted on a downgrade
Moving to a lower plan, or letting a paid plan expire, does not delete, hide or disable anything you created on the higher plan.- A shop with 500 products that drops from Scale to Business or Free keeps all 500. They stay visible on the storefront and keep selling. You just cannot add a new product until you upgrade again, or delete enough to get under the new limit.
- The same holds for every other counted resource: blacklist and whitelist rules keep blocking, coupons keep redeeming, team members keep their access, affiliates keep earning, downloadable files keep delivering.
- Settings, orders, customers, invoices, analytics and your theme are untouched.
Features tied to a plan pause instead
Some features are included in a plan rather than counted, for example a custom domain, advanced blacklist types, disputes tooling, email marketing or the reseller panel. On a plan without the feature it stops working, but what you set up stays saved.- A custom domain stops serving and visitors are sent to your SellAuth subdomain. The domain setup stays in the dashboard and starts serving again when you upgrade.
- Blacklist rules of an advanced type stay in the list and keep applying. You cannot create new ones of that type until you upgrade.
- Pages, templates, automations and other configuration are kept and come back as they were.